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Windows Live Mail Not Working After Windows 10 Upgrade / Update – Solved

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Published By Ashwani Tiwari
Aswin Vijayan
Approved By Aswin Vijayan
Published On June 7th, 2021
Reading Time 5 Minutes Reading

Upgraded to Windows 10 OS and Windows Live Mail stopped working. It is a common error, find a verified solution for Windows Live Mail not working after Windows 10 upgrade error.

Windows Live Mail was the freely available email account provided by Microsoft. Microsoft had allowed its users to freely set up their email account and provided end to end solution for Windows Live Mail. It had an easy communication base and organized data management.

However, the Windows Live Mail started facing errors like any other email application. Then, it needed support from Microsoft but it had stopped the support for Windows Live Mail.

The fact is that Microsoft had stopped providing its support for Windows Live Mail after Windows 7. Many users had been still using the email application as it was still open for usage. Despite this, the users cannot approach or refer to Microsoft for any help as it was not available for related support. This is the main reason when Windows Live Mail might not work after Windows 10 update.

Windows Live Mail Not Working in Windows 10

The people using the Windows Live Mail email application found that they are unable to access their account after Windows 10 update. This has happened because Microsoft didn’t want its users to use Windows Live Mail anymore. Instead, use Outlook for further communications and operations. That’s why Microsoft had developed Windows 10 according to the future requirements. Move below to fix Windows Live Mail stopped working after Windows 10 upgrade error.

Methods to fix Windows Live Mail Not Working After Windows 10 Update

  1. Automated Way to Fix Windows Live Mail Not Working After Windows Upgrade
  2. Manual Method to Solve Windows Live Mail Stopped Working after Windows 10 Update

Note: – Instead of fixing Windows Live Mail not working after Windows 10 update. Move to Microsoft Outlook and manage emails easily. Use method 1 to access all your WLM emails in the widely used mail client developed by Microosft i.e. Outlook.

Method 1: Use Outlook Instead of Windows Live on Windows 10

Microsoft Windows 10 provides Outlook as the default mail application. Also, Microsoft discontinued Windows Live Mail after Windows 7 OS. Instead of WLM use Outlook for easy email management.

It is recommended to convert Windows Live Mail emails into PST format since it is used by Outlook which is accessible on all versions of Windows.

The following are the steps in order to convert the Windows Live Mail emails into suitable file format as ‘PST’:

Step 1: – Install and Launch the Windows Live Mail Converter Tool. Click ‘Open’ to add EML files from the system.

error after Windows 10 update

Step 2: – You can select ‘Auto detect the storage location’ or ‘Browse for the storage location’ for EML files. Then, click on the ‘Add File’ button.

add file

Step 3: – Once the location of Windows Live Mail supporting EML files has been selected then click on ‘Add File’. The scanning of files would begin and once completed then a message will be displayed as ‘Scanning completed successfully’. The software would load the EML files into the software window. Select the folder which contains Windows Live Mail emails and so, you will able to see them on the right pane. The emails can be viewed in multiple forms like Normal Mail View, Hex, Properties, Message Header, MIME, HTML, RTF, and Attachments. The software allows viewing the emails in two modes: Horizontal and Vertical.

preview data

Step 4: –  Now, you can check the emails and click on the ‘Export Selected’ button for email conversion. For complete WLM email conversion, click on the ‘Export’ button under the menu bar.

click on Export button

Select 5: – Select the export type as ‘PST’. Click on ‘Advanced Settings’. In the opened window, select ‘PST Split Option’ and choose the file size. In ‘Date Filter Option’, mention ‘From Date’ and ‘To Date’ to set the date range for which export needs to be done. Select the categories as Mails, Calendar, and Contacts whichever you want to backup. Then, click on the ‘Save’ button.

select export format

Step 6: – Select the folders from where you want to export the emails. Select all the folders for complete conversion. Then, click on the ‘Browse’ button to provide the destination for the resultant converted email files. Now, click on ‘Maintain Folder Hierarchy’, ‘Don’t Export Empty Folder’, and ‘Ignore System Folders’ as desired. Then, click on the ‘Export’ button.

Windows 10 upgrade

Step 6: – The export process would start and once it is completed then a message appears as ‘Export process completed successfully. Then, click on the ‘OK’ button.

Windows live mail not working after Windows 10 update

Note: – Get step-by-step help to import Windows Live Mail to Outlook.

Method 2: – Windows Live Mail Not Working on Windows 10

The following steps are involved in trying to fix the WLM issue to operate in Windows 10 manually:

  1. Try to run Windows Live Mail as an Administrator in compatibility mode.
  2. Try to reconfigure the Windows Live Mail account.
  3. Remove the existing and create a new Windows Live Mail account.
  4. Try reinstalling Windows Essentials 2012 on your Windows 10. Probably, now you may be able to run Windows Live Mail on Windows 10.

Limitations of Manual Method

  1. It is just a hit-and-trial method.
  2. There is no assurance of operating Windows Live Mail into Windows 10 OS.
  3. Since Microsoft has withdrawn its services from Windows Live Mail so in case of any errors the user will become helpless.

Final Thoughts

In the above blog, a brief on Windows Live Mail, the reasons for Windows Live Mail not working after Windows 10 update, and the possible cum alternative methods have been discussed to resolve the issue being discussed. Here, the most appropriate method is using the alternative method via the automated tool.